How did we choose the best online casinos Malaysia 2022?
Experts' team has designated a number of criteria which would help to evaluate reliability and integrity of casinos. Our experts deemed the following criteria important: provision of license, availability of games, gradation according to their features, ease of use and navigation, and fast payouts. Ric-zai.com has reviewed bonus systems, loyalty programs, sign-up simplicity, customer service expertise, and welcome packages. We created a detailed review for each website with a special focus on all important nuances which affect usability and security.
Licensing of online casinos
Malaysian operators must have a license to operate. License issuing authority mandates the owners of the casino to conduct business responsibly. Any disputes that are not resolved within the casino management team's scope can be referred to responsible authorities. Different regulators have different requirements for operators while licenses also can have different pricing.
The Gambling Commission scrutinizes operators focusing on business transparency and imposing fines for non-compliance. It pays attention to operators following principles of responsible gaming. This type of license does not allow operators to accept gamblers from Malaysia.
The provision of license can be confirmed by a clickable validator (usually at the footer of the website). Customer service can provide a link to the license page in rare cases.
Reliable software developers
A collection of games from the top gaming industry titles is one of the key characteristics of a reliable Malaysian casino. Some platforms intentionally limit themselves to just one large provider as for instance Microgaming or Playtech. Today, the number of such companies steadily decreases as the majority of operators prefer games from a variety of providers given that the casino platform allows for this. NetEnt, BetSoft and Yggdrasil are just a few of the most well-known providers.
Some online gambling websites provide links to slots audited by independent experts from eCOGRA and iTech online casino in malaysia Lab. These certificates indicate that the casino has a licensed software. If you are able to verify the license, we recommend that you only play on platforms that allow real money.
Most sham casinos engage in fraudulent activities. Experts at Ric-zai.com determine the year of casino creation. They also draw attention to the reputation of the casino. Although it is not the most obvious indicator of reliability, we always consider it when ranking casinos.
Casino ranking is influenced by the number of special offers for players as well as terms and conditions of participation in these promotions. Experts at Ric-zai.com evaluate bonuses and conditions for activation and rollover. Websites that have entered our top offer their players the following:
For new players, welcome bonuses include deposit-free bonuses
Reload-bonuses are offered to keep active users engaged.
Major providers offer regular promotions
*When evaluating a casino's bonus policy, we consider transparency in activation terms, use of incentives, rollover times, wager, and other criteria. Aside from that, rollover money should be withdrawn without any glitches, while payouts for deposit-free bonuses shouldn't require preliminary account top-up.
Immaculate reputation among players
It takes many years for a reliable casino to earn reputation among players, mostly by satisfying clients' demands. Reputable Malaysian online casinos offer excellent customer service, which includes competent and efficient customer support and a favorable financial policy. Important factor for earning an immaculate reputation is timely payout of jackpots and large prizes.
The sum of the positive criteria makes the platform attractive which helps casino to maintain its rating at a highest level. Responsible gambling is one of the key indicators of great customer service. You can also visit our Trusted Online Casino Singapore page, to learn more about the differences in rating casinos in those two regions.
All online casinos are being checked for payout timescales, comparing them to the speed of payouts mentioned on the website. A reliable platform never delays payouts. Our top-ranked casinos are those with immediate payouts or the ones that are paid out within 24 hours.
Our experts check the procedure of payout request preparation and its processing, as well as the speed of money transfer to cards and e-wallets. All discrepancies are brought to the attention of users in our reviews. If a casino asks its players to verify their accounts in order to process a payout, our reviews always mention the speed of verification as well as the list of documents.
Customer service quality
Both experienced players and novices need professional help to solve various issues related to gaming process and account management. A casino must have qualified customer service to be considered for our ranking. Experts assess the speed of customer service online chat, their knowledge, and their ability to solve unusual problems. Customer service managers must provide information about licensing, payout speeds, and limits. Customer service managers must be familiar with all bonuses and client incentives, as well as loyalty programs (level bonuses, cashback payouts, perks, etc.)
Good reviews are a must-have for our top.
First-time players often rely on reviews from other players when choosing the best online casino Malaysia. On our website we have gathered and filtered real people reviews and we ask everyone to share their opinions on ric-zai-inc.com. We invite users to leave feedback about their experiences with different providers, bonuses and customer service. Users often leave their complaints, and riczai-inc.com can help to resolve any dispute.
However, it's important to take a critical look at reviews published on the internet, since many of these reviews are paid-for and don't reflect the reality. Ric-zai.com only publishes verified comments. We thoroughly verify the facts. We guarantee that all reviews published on our website are real. Basing on the feedback, anyone visiting our portal can form their own opinion about a particular operator.
Our special section 'ask me anything' allows users to ask our experts for advice on any topic. This section includes Q & A about specific casinos and gambling generally. You are welcome to join the discussion.
Top-10 online casino Malaysia that is constantly up-to-date
As regards payouts, our ranking is listing those websites which are targeting audience from Malaysia, as well as allowing clients to create accounts in MYR currency and use all popular options of account top-ups and money withdrawal. Our top-rated casinos are those that rigorously adhere to requirements of the regulator and have immaculate reputation among players.
Option to play online casino using Malaysian ringgits (MYR).
You can play with Malaysian ringgit at all of our recommended online casinos. Online gambling sites that offer Malaysian ringgit games are the best. This allows gamblers to use local banks and avoid currency exchange fees. With local currency it's also easier to control of how much you've wagered, as you don't have to calculate conversions on the fly.